> For the complete documentation index, see [llms.txt](https://docs.eazybackup.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eazybackup.com/troubleshooting/hyper-v-error-backing-up-exit-status-1-skipping.md).
# Hyper-V Error: Backing up exit status 1 (skipping)
`Backing up VM: exit status 1 (skipping)`
`No VMs found, or no permission to enumerate VMs`
The backup client uses two background services, eazybackup.delegate and elevator. The warnings indicate permission-related problems with the delegate service when accessing and managing Hyper-V VMs.
Changing the background service "Log On" user to an account with more permissions will typically resolve the issue.
#### **Steps to change the backup client background service Log On user**
1. **Create or Select a User Account with Sufficient Permissions**:
* Ensure that the account you want to use has administrative privileges on the Hyper-V host.
* The account should be part of the local Administrators group and have access to manage Hyper-V and the VMs.
2. **Update the Service Log On User**:
* Open the **Services** management console by typing `services.msc` in the Start menu search box and pressing Enter.
* Locate the **eazyBackup delegate service** in the list of services.
* Right-click on the service and select **Properties**.
* Go to the **Log On** tab.
* Select **This account** and enter the username and password for the account with higher permissions.
* Click **OK** and then **Apply** to save the changes.
3. **Restart the Service**:
* In the Services management console, right-click on the **eazyBackup delegate Service** and select **Restart**.
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