Backup Client and Control Panel Branding
Last updated
Was this helpful?
Last updated
Was this helpful?
In this section you can brand the appearance of the desktop client, add an EULA, configure a custom help page and more.
The Client Branding section is for rebranding the desktop client. When you make changes to your branding, it is required to update the desktop clients for the changes to apply. It is possible to update the branding for multiple devices at once using the Bulk Update feature.
The backup client will refer to the Company name when making changes within the backup client.
The Product name is what the backup client will be named (the shortcut will automatically change to this name). The software will also install in Windows to "C:\Program Files\Product Name"
Setting the Help URL will add a Help tab on the backup client with your URL of choice (not required).
This feature aids in personalizing the backup client and in providing additional assistance to the end customer.
Add your End User License Agreement during the installation process, displayed in the client software (not required).
You can set a custom icon used for the software on Windows .
On Windows, the file must be in *.ico format. On macOS, the file must be in *.icns format.
All executables that display an icon to the user, on the desktop, in the Start Menu, or in Windows Explorer/Finder, must carry the icon in ICO/ICNS format as this format can contain one or more small images at multiple sizes and colour depths, such that they may be scaled appropriately.
JPEG files are also supported, we automatically convert them to the required ICO/ICNS format.
The supplied image should have a square shape. We recommend using a 512x512 image as this will preserve the most information when the image is scaled down to smaller sizes.
You can set a custom icon used for the software on macOS. On macOS, the file must be in *.icns format.
JPEG files are also supported, we automatically convert them to the required ICO/ICNS format.
This image will be displayed in the lower-left corner of the software.
This image will be displayed in the Windows 10 start menu. The tile background can also be changed using hex format (e.g. #FFFFFF).
Choose to display a background image on the client login screen. (optional)
This image will be displayed as the icon in package managers, such as in Synology DSM's Package Center. This image will be resized as appropriate based on the package manager relevant to each installer.
Synology DSM has an icon cache in which it stores a copy of the configured icon for a package. When a new copy of an existing or previously-installed package is installed, Synology DSM will use the cached copy of the icon rather than the icon from the new copy of the package. This can cause it to appear as if changes to the "App icon image" branding setting have not been respected; it is actually caused by a stale icon being used by Synology DSM.
To clear the icon cache, follow these steps:
Uninstall the eazyBackup package
SSH into the Synology NAS
Clear the cache using sudo rm -r /var/cache/pkglist.tmp/
Reinstall the eazyBackup package
To provide a private and branded login portal, we generate a unique subdomain for your account. This subdomain is randomly created and does not reveal your company’s identity.
67c8c899.obcbackup.com (Example)
This URL is your dedicated Control Panel URL. To access it using your own domain, you need to create a CNAME record in your DNS settings. This will allow your branded Control Panel to be accessed using your own domain.
Steps to Configure Your CNAME Record:
Log in to Your Domain Registrar Access the DNS management settings for your domain.
Create a New CNAME Record
Host: A subdomain of your choice, such as backup.yourdomain.com)
Type: CNAME
Value (Points to): mysubdomain.obcbackup.com
TTL: Leave as default or set to 3600 (1 hour)
Save the Changes After saving, it may take some time for the changes to propagate.
Confirming Your Setup
Once the CNAME record is added, you’ll be able to access your Control Panel using your custom domain. If you experience any issues, please allow up to 24 hours for DNS propagation or contact support for assistance.
The Page Title removes the company name, eazyBackup, and replaces it with your company name. This is visible in the web interface header as well as on the browser tab.
If you supply a header image, it will replace the Header Page Title text. The accepted file formats are: jpg, jpeg, gif, png, and svg.
The Header colour replaces the colour in the left section (default is a dark blue colour).
The Accent colour replaces the colour that highlights the active menu section.
The browser tab icon can also be. Make sure to use an .ico image.
