Two-Factor Authentication for Backup Accounts

With eazyBackup it is possible to enable two-factor authentication using a time based one time passcode for use with the both the backup software and the web control panel.

To configure this option, you will need to login to the backup account from the control panel: https://panel.eazybackup.ca/

From the backup control panel, open account settings, click on "My Account".

Enable the option for two-factor Authentication (TOTP).

Scan the image with your two-factor authentication app, then enter the six-digit code from the app. Save the settings to enable the feature.

With 2FA enabled, when you log into the web control panel or the backup software, your two-factor code will be required.

Additional Account Security

As of September 1st 2023, the backup application will lock automatically when it is closed. Each time the application is opened, you will be required to enter the backup account username and password.

As an additional security measure we recommend automatically locking the backup application when it is closed. If the lock has not been enabled, the software can be opened without the requirement to enter the account password or your TOTP 2FA.

  • Open the eazyBackup application, select “Account” at the bottom left side menu,

  • Select “change account settings” button,

  • On the Account tab, click the “Lock…” button to the right of the Username field.

  • If you confirm the confirmation to lock the application, the program immediately locks and closes. Your password (and TOTP if configured) is required to open the application again.

  • Each time you login to the application you must lock it again following the steps above.


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