How to Restore Files and Folders

Restoring any type of Protected Item can be done from either the desktop application or the online Control Panel.

The online Control Panel can only be used to restore data to the computer where the desktop application is installed, and the device must be online.

Restoring Files and Folders using the Desktop Application and the Control Panel

Follow these steps to restore files/folders:

  1. Click the "Restore" button in the left-hand menu bar

  2. Select the Storage Vault containing the backed-up data and click "Next"

  3. Select the Protected Item that you want to restore and click "Next"

    • (Optional) Click the Caret to Unfold the Protected Item, this will allow you to pick from a history of available backups.

  4. Select which files to restore and click "Next"

    • (Optional) By default, all files are restored. You can use the "Choose files" radio option to select individual files or folders to restore.

  5. Select the destination path to restore to and click "Next"

The restore job will start within the main window interface.


Last updated