How to Remove a Registered Device
How to Revoke a Registered Device
You can revoke a registered device directly from the eazyBackup Dashboard. This is useful when a device is no longer in use, has been replaced, or should no longer be associated with a user's eazyBackup account.
Note: Revoking a device removes its registration from the eazyBackup account. If you also need to remove the eazyBackup software from the computer, use the Uninstall Software action separately.
Revoke a Device
Sign in to the eazyBackup client portal.
From the main navigation, select Dashboard.
In the Backup Dashboard, select Users.
Click the username that owns the registered device.
From the user navigation menu, select Devices.
Locate the device you want to revoke and click Manage.
The Manage Device panel will open on the right side of the screen.
Click Revoke.
Confirm the action if prompted.
The device registration will be revoked from the user's eazyBackup account.
Revoke vs. Uninstall
The Revoke and Uninstall Software actions serve different purposes:
Revoke removes the device's registration from the eazyBackup account and stops billing.
Uninstall Software instructs the device to remove the eazyBackup client software.
If the computer is being permanently retired or removed from service, you may want to uninstall the software in addition to revoking the device.
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