eazyBackup Knowledge Base
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  • eazyBackup Knowledge Base
  • Guides
    • Getting Started Guide
    • Creating Protected Items
    • How to Backup Windows Network Shares and UNC Paths
    • How to Restore Files and Folders
    • Disk Image Backup Guide
    • Disk Image Backup Restore Guide
    • How to backup to a local storage vault (External or Internal Hard Drive)
    • Microsoft 365 Cloud Backup Guide
    • Microsoft 365 Cloud Backup Restore
    • Seed Load Walkthrough
    • eazyBackup Control Panel
    • Delete backup snapshots to reduce Storage Vault size
    • Kroll Pharmacy Management Database Backup
    • How to Backup Dentrix Database to the Cloud
    • How to Backup Patterson Eaglesoft Dental Software
    • Hyper-V Virtual Machine Backup Walkthrough
    • Storage Vault Usage Report
    • Linux Installation Guide (Debian, Ubuntu)
    • Two-Factor Authentication for Backup Accounts
    • Securing your Backup against Ransomware
    • How to move a backup to a new computer
  • Documentation
    • Add and Rename Storage Vaults
    • Available Storage Locations
    • How to Run Manual Backup
    • Backing up Windows Network Shares and UNC Paths
    • Browse Job History
    • Cancel a Running Backup Job
    • Commands
    • Backup Report Email Address
    • Custom Email Reports
    • Deleting a Protected Item
    • Disk Image Backup
    • eazyBackup Software Structure
    • Error “Access to the cloud file is denied” backing up OneDrive
    • Retention Concept
    • Confirm EFS keys are Exported (Windows EFS)
    • Data Encryption – Understanding Our AES-256 Encryption & Key Management
    • eazyBackup Chunking Overview
    • eazyBackup Chunking and Deduplication
    • Storage Vaults
    • Re-scan Unchanged Files
    • Required URLs and Ports for eazyBackup
    • Setting up a New Backup Account (license) in My Dashboard
    • Before and After Commands
    • eazyBackup Hotfix Install
    • Default File / Folder Exclusions From Backup
    • Restore from Deleted Protected Item
    • Random Job Delay – Protected Item Schedule
    • Copy a Protected Item Configuration to New Device
    • Manage Vaults on Protected Items – Add/Remove/Update
    • How to Remove a Registered Device
    • Retention Configuration and Cleanup
    • macOS Installation
    • Windows Installation
    • Linux (Other Distribution)
    • Linux (Red Hat Enterprise Linux (RHEL), CentOS)
    • Linux NAS (Synology, QNAP)
    • “Application-Aware Writer” Backups
    • “Microsoft Exchange Server” Backup
    • “Microsoft Hyper-V” Backup
    • “Microsoft SQL Server” Backup
    • “MySQL” Backup
    • “Program Output” items
    • “Windows Server System State” Backup
    • “Windows System Backup”
    • Silent installation for RMM (Windows advanced)
    • Microsoft 365 Backup
    • VMware vSphere Backup
  • Troubleshooting
    • Cannot proceed – another task needs to finish using the Storage Vault first
    • Change of hardware causes registration dialog to appear
    • Diagnosing Slow Backup Jobs
    • Error “EFS-encrypted files may be unusable once restored”
    • Error “Media is write protected” backing up OneDrive with VSS
    • Error “operation not permitted” macOS
    • Error “The target path ‘X:\WindowsImageBackup’ already exists – please safely remove this direct...
    • Error backing up item exit status 3 Couldn’t create virtual device set: Unknown error 0x80770005
    • Found packs in index but not appearing on disk. Reindex needed
    • Inactive / Abandoned “Running” Jobs
    • Lost connection to local service
    • Lstat: CreateFile \\?\UNC\ backup: Access is denied.
    • Mount path conflict: Can’t mount path inside real directory
    • OneDrive error “The tag present in the reparse point buffer is invalid”
    • Out of memory
    • Shared Memory Provider: Could not open a connection to SQL Server
    • VSS Error: Device is not ready
    • VSS Error: Couldn’t take snapshot. The shadow copy provider had an unexpected error while trying ...
    • Windows Backup encountered an error when writing data to the backup target.
    • Error “Access is denied” when backing up files and folders on Windows
    • Error “local error: tls: record overflow”
    • Microsoft SQL Server backup encountered a VDI error
    • Network Connectivity Errors
    • How to Locate All EFS Encrypted Files for Windows 10 and Server
    • Couldn’t save folder details: fs.TempFile: Access is denied
    • Couldn’t save Office 365 data for account – The requested user is invalid
    • WARNING Data error (cyclic redundancy check) occurred inside byte range
    • Set-Disk : Access Denied During Disk Image Backup
    • The System State encountered a problem: exit status 0xfffffffc
    • Runtime: VirtualAlloc of xx bytes failed with errno=1455 fatal error: out of memory
    • Disk Image Backup – Checking if device is ready: DeviceIoControl: The request could not be performed
    • Checking if device xx is ready: DeviceIoControl: The request failed due to a fatal device hardware..
    • x509 Certificate has expired or is not yet valid
    • Couldn’t load tree/xyz for subdirectory: tree/xyz not present in any index
    • Optimizing snapshot: not present in any index
    • Reading subdirectories of – Open: /Files/Documents/ operation not permitted
    • file truncated (expected xxxx bytes, got 0)
    • WARNING: Node (xxxx) filename.ext’ collision at position xxxx
    • How to easily find disks with read / write errors in Windows
    • Multiple connections to a server or shared resource error
    • Application failed to start because no Qt platform plugin could be initialized
    • OneDrive The cloud operation is not supported on a read-only volume
    • Hyper-V Error: Backing up exit status 1 (skipping)
  • FAQs
    • Account Devices and Billing
    • How can I restore my files to a new computer?
    • How to reset a backup account password
    • Can’t login to eazyBackup – Login information doesn’t work
    • Cloud Storage and Online Backup Service for Protected Health Information
    • How to cancel your eazyBackup subscription
  • eazyBackup Rebranding
    • Backup Client and Control Panel Branding
    • White Label Email Configuration
  • e3 Object Storage
    • e3 Object Storage Pricing FAQs
    • Manage Billing
    • Delete Account
    • How to configure QNAP Hybrid Backup Sync to S3 Compatible Object Storage
    • How to Use Arq Backup with eazyBackup e3 Object Storage
    • How to use Synology Hyper Backup with eazyBackup e3 Object Storage
    • How to use Duplicati with eazyBackup e3 Object Storage
    • How to use rclone with eazyBackup e3 S3 Compatible Object Storage
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On this page
  • Performance
  • Requirements
  • Role
  • Protected Item configuration (desktop client)​
  • Details
  • vSphere Connection​
  • Options
  • Virtual Machine List (web)​
  • Notes
  • Restore

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  1. Documentation

VMware vSphere Backup

This Protected Item backs up VMware vSphere virtual machines by connecting directly to either a vCenter server or an ESXi host. Guest virtual machines do not have to be offline for the backup to happen.

For each virtual machine selected for backup, eazyBackup takes a snapshot of the VM, then streams all necessary files (including the vmx configuration, vmdk disks, and other files) into the Chunking engine, optionally using Changed Block Tracking (CBT) for improved performance. eazyBackup then frees the VM snapshot on the host. The machine running eazyBackup does not require any temporary disk space.

Performance

Large disk image files are streamed from the datastore to eazyBackup. A large amount of traffic takes place over the internal network. For the best performance, eazyBackup should be installed as a VM on the same ESXi cluster and/or specific host that it is backing up.

You can choose how many VMs eazyBackup backs up at a time. Backing up multiple VMs at a time may increase performance.

Changed Block Tracking can be used to read only blocks that have changed since the last successful backup. Additionally, unallocated disk areas are skipped (Standard and CBT) to further improve the backup performance.

If Changed Block Tracking is used, eazyBackup accesses the VMware datastore using the NBDSSL protocol with fastlz compression mode for improved performance.

Requirements

Desktop Client
    Only available for Windows x86_64 clients
    Running on the same network with the target ESXi/vCenter
Server
    vSphere 6.7 (ESXi or vCenter) or later.

Role

Global
    Enable methods
    Disable methods
Datastore
    Allocate space
    Browse datastore
    Low level file operations (ESXi: FileManagement)
Virtual machine
    Provisioning
        Allow read-only disk-access
        Allow virtual machine download
    Snapshot management (ESXi: State)
        Create snapshot
        Remove snapshot

Protected Item configuration (desktop client)​

Select VMware vSphere on the protected item list.

Select vSphere API under Connection and click Configure... to enter user credentials.

Populate vSphere credentials. Make sure that the credentials used has the required roles set. See vSphere Connection for details.

Run Test Connection to check the connectivity of the client to the host.

Click on the plus sign on the right to start selecting virtual machines. All virtual machines can be backed up by selecting the top level VMware vSphere. Individual virtual machine selection is also possible as well.

Select the backup type to use for all selected virtual machine. See options for more details on the possible modes.

Details

vSphere Connection​

eazyBackup connects to the vSphere server using the vSphere's SOAP API (VADP). eazyBackup transfers files from the datastore NBDSSL protocol.

Setting
Detail

Server

Thumbprint (Optional)

If supplied, this will be the SSL certificate hash used to compare against the received server certificate for extra security.

Allow invalid SSL certificate

Ignore SSL certificate validation errors

Username/Password

vCenter/ESXi credentials for authentication

Options

Latest VM state (Changed Block Tracking)​

  • Recommended for best performance.

  • Back up only changed disk sectors since the last successful backup (this option can be selected even for the first backup job).

Latest VM state (Standard)

  • Back up current state of all disks and VM configuration. Past snapshots will be flattened, resulting in a single disk with the most recent state.

Virtual Machine List (web)​

When configuring VMware vSphere protected item using the web UI, there are some manual options which can be configured for a more customized selection.

  • Include All Virtual Machines: Backup all virtual machines on found on host. Selecting the top level item in the picker will select all and apply this filter. This is useful for dynamically include new virtual machines to the backup without having to reconfigure the protected item.

  • Include specified Virtual Machine: Only virtual machines with matching name will be backed up.

  • Exclude specified Virtual Machine: Virtual machines with matching name will be skipped.

  • If manually specifying a virtual machine, a couple of formats are accepted

    • [datacenter-name] vm-name to back up a specific VM on a datacenter

    • vm-name to target all matching virtual machines across all datacenters

Notes

For Changed Block Tracking and Standard mode

  • Performance is optimized by seeking over unallocated disk sectors.

  • Data transfer occurs over the NBDSSL protocol.

  • Separate snapshot files are not included in the backup. Current VM state is flattened in a single disk image.

  • Disks with independent disk mode is not supported and will be skipped during the backup process.

Restore

eazyBackup can restore the vmx, vmdk, and other files to the local disk. You must then copy them to the ESXi datastore, and import the VM from the ESXi/vCenter interface.

eazybackup also supports restoring directly to the datastore.

If backup is made while a VM is running off a snapshot, the resulting disk will be a flattened version of the snapshot branches. Do the following to reimport this virtual machine.

  • Update VMX config with scsi0:N.fileName =

  • (Optional): Reclaim disk space (vmkfstools -K ) to reset unallocated spaces for improved backup performance.

If CBT was enabled. It is recommended to disable/restart CBT before the first boot.

Granular restore of single files and folders is available for supported filesystems.

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Last updated 2 months ago

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The vCenter/ESXi host. Also accepts host:port in case the host is running on a .

custom port