# Default File / Folder Exclusions From Backup

By default eazyBackup will apply a number of rules to exclude specific files and folders from your backup. These files and folders are excluded to help ensure that backups will complete successfully, without error.

The exclusion rules that follow are global and can not be removed or altered for an individual account. In cases where you need to backup one of the excluded locations, we recommend customers create a local backup solution to copy files from one of the excluded locations to a different location that can be included in your cloud backup.

There are currently no exclusions on macOS.

The following files folders (and subfolders) locations are excluded on Windows Operating Systems.

> C:\Users\\\*\AppData\Local\Comms\\\
> C:\\$Recycle.Bin\\\
> C:\Infected-Files\\\
> C:\System Volume Information\\\
> C:\Users\\\*\AppData\Local\Microsoft\WindowsApps\\\
> C:\Users\\\*\AppData\Local\Packages\\\
> C:\hiberfil.sys\
> C:\pagefile\sys\
> C:\swapfile.sys\
> \*\\$RECYCLE.BIN\
> C:\Windows\
> C:\Program Files (x86)\LenovoBrowserGuard\\\
> C:\ProgramData\Dell\\\
> C:\ProgramData\Microsoft\Diagnosis\\\
> C:\Users\\\*\AppData\Local\Microsoft\WindowsApps\\\
> C:\Users\\\*\AppData\Local\Packages\\\
> \*/.Spotlight-V100/

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[eazyBackup](https://eazybackup.com)


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