# Troubleshooting

- [Cannot proceed – another task needs to finish using the Storage Vault first](/troubleshooting/cannot-proceed-another-task-needs-to-finish-using-the-storage-vault-first.md)
- [Change of hardware causes registration dialog to appear](/troubleshooting/change-of-hardware-causes-registration-dialog-to-appear.md)
- [Diagnosing Slow Backup Jobs](/troubleshooting/diagnosing-slow-backup-jobs.md)
- [Error “EFS-encrypted files may be unusable once restored”](/troubleshooting/error-efs-encrypted-files-may-be-unusable-once-restored.md)
- [Error “Media is write protected” backing up OneDrive with VSS](/troubleshooting/error-media-is-write-protected-backing-up-onedrive-with-vss.md)
- [Error “operation not permitted” macOS](/troubleshooting/error-operation-not-permitted-macos.md)
- [Error “The target path ‘X:\WindowsImageBackup’ already exists – please safely remove this direct...](/troubleshooting/error-the-target-path-x-windowsimagebackup-already-exists-please-safely-remove-this-direct....md)
- [Error backing up item exit status 3 Couldn’t create virtual device set: Unknown error 0x80770005](/troubleshooting/error-backing-up-item-exit-status-3-couldnt-create-virtual-device-set-unknown-error-0x80770005.md)
- [Found packs in index but not appearing on disk. Reindex needed](/troubleshooting/found-packs-in-index-but-not-appearing-on-disk.-reindex-needed.md)
- [Inactive / Abandoned “Running” Jobs](/troubleshooting/inactive-abandoned-running-jobs.md)
- [Lost connection to local service](/troubleshooting/lost-connection-to-local-service.md)
- [Lstat: CreateFile \\\\?\UNC\ backup: Access is denied.](/troubleshooting/lstat-createfile-unc-backup-access-is-denied..md)
- [Mount path conflict: Can’t mount path inside real directory](/troubleshooting/mount-path-conflict-cant-mount-path-inside-real-directory.md)
- [OneDrive error “The tag present in the reparse point buffer is invalid”](/troubleshooting/onedrive-error-the-tag-present-in-the-reparse-point-buffer-is-invalid.md)
- [Out of memory](/troubleshooting/out-of-memory.md)
- [Shared Memory Provider: Could not open a connection to SQL Server](/troubleshooting/shared-memory-provider-could-not-open-a-connection-to-sql-server.md)
- [VSS Error: Device is not ready](/troubleshooting/vss-error-device-is-not-ready.md)
- [VSS Error: Couldn’t take snapshot. The shadow copy provider had an unexpected error while trying ...](/troubleshooting/vss-error-couldnt-take-snapshot.-the-shadow-copy-provider-had-an-unexpected-error-while-trying-....md)
- [Windows Backup encountered an error when writing data to the backup target.](/troubleshooting/windows-backup-encountered-an-error-when-writing-data-to-the-backup-target..md)
- [Error “Access is denied” when backing up files and folders on Windows](/troubleshooting/error-access-is-denied-when-backing-up-files-and-folders-on-windows.md)
- [Error “local error: tls: record overflow”](/troubleshooting/error-local-error-tls-record-overflow.md)
- [Microsoft SQL Server backup encountered a VDI error](/troubleshooting/microsoft-sql-server-backup-encountered-a-vdi-error.md)
- [Network Connectivity Errors](/troubleshooting/network-connectivity-errors.md)
- [How to Locate All EFS Encrypted Files for Windows 10 and Server](/troubleshooting/how-to-locate-all-efs-encrypted-files-for-windows-10-and-server.md)
- [Couldn’t save folder details: fs.TempFile: Access is denied](/troubleshooting/couldnt-save-folder-details-fs.tempfile-access-is-denied.md)
- [Couldn’t save Office 365 data for account – The requested user is invalid](/troubleshooting/couldnt-save-office-365-data-for-account-the-requested-user-is-invalid.md)
- [WARNING Data error (cyclic redundancy check) occurred inside byte range](/troubleshooting/warning-data-error-cyclic-redundancy-check-occurred-inside-byte-range.md)
- [Set-Disk : Access Denied During Disk Image Backup](/troubleshooting/set-disk-access-denied-during-disk-image-backup.md)
- [The System State encountered a problem: exit status 0xfffffffc](/troubleshooting/the-system-state-encountered-a-problem-exit-status-0xfffffffc.md)
- [Runtime: VirtualAlloc of xx bytes failed with errno=1455 fatal error: out of memory](/troubleshooting/runtime-virtualalloc-of-xx-bytes-failed-with-errno-1455-fatal-error-out-of-memory.md)
- [Disk Image Backup – Checking if device is ready: DeviceIoControl: The request could not be performed](/troubleshooting/disk-image-backup-checking-if-device-is-ready-deviceiocontrol-the-request-could-not-be-performed.md)
- [Checking if device xx is ready: DeviceIoControl: The request failed due to a fatal device hardware..](/troubleshooting/checking-if-device-xx-is-ready-deviceiocontrol-the-request-failed-due-to-a-fatal-device-hardware...md)
- [x509 Certificate has expired or is not yet valid](/troubleshooting/x509-certificate-has-expired-or-is-not-yet-valid.md)
- [Couldn’t load tree/xyz for subdirectory: tree/xyz not present in any index](/troubleshooting/couldnt-load-tree-xyz-for-subdirectory-tree-xyz-not-present-in-any-index.md)
- [Optimizing snapshot: not present in any index](/troubleshooting/optimizing-snapshot-not-present-in-any-index.md)
- [Reading subdirectories of – Open: /Files/Documents/ operation not permitted](/troubleshooting/reading-subdirectories-of-open-files-documents-operation-not-permitted.md)
- [file truncated (expected xxxx bytes, got 0)](/troubleshooting/file-truncated-expected-xxxx-bytes-got-0.md)
- [WARNING: Node (xxxx) filename.ext’ collision at position xxxx](/troubleshooting/warning-node-xxxx-filename.ext-collision-at-position-xxxx.md)
- [How to easily find disks with read / write errors in Windows](/troubleshooting/how-to-easily-find-disks-with-read-write-errors-in-windows.md)
- [Multiple connections to a server or shared resource error](/troubleshooting/multiple-connections-to-a-server-or-shared-resource-error.md)
- [Application failed to start because no Qt platform plugin could be initialized](/troubleshooting/application-failed-to-start-because-no-qt-platform-plugin-could-be-initialized.md)
- [OneDrive The cloud operation is not supported on a read-only volume](/troubleshooting/onedrive-the-cloud-operation-is-not-supported-on-a-read-only-volume.md)
- [Hyper-V Error: Backing up exit status 1 (skipping)](/troubleshooting/hyper-v-error-backing-up-exit-status-1-skipping.md)
- [Troubleshooting TLS Error: "x509: certificate signed by unknown authority"](/troubleshooting/troubleshooting-tls-error-x509-certificate-signed-by-unknown-authority.md)