eazyBackup Knowledge Base
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  • eazyBackup Knowledge Base
  • Guides
    • Getting Started Guide
    • Creating Protected Items
    • How to Backup Windows Network Shares and UNC Paths
    • How to Restore Files and Folders
    • Disk Image Backup Guide
    • Disk Image Backup Restore Guide
    • How to backup to a local storage vault (External or Internal Hard Drive)
    • Microsoft 365 Cloud Backup Guide
    • Microsoft 365 Cloud Backup Restore
    • Seed Load Walkthrough
    • eazyBackup Control Panel
    • Delete backup snapshots to reduce Storage Vault size
    • Kroll Pharmacy Management Database Backup
    • How to Backup Dentrix Database to the Cloud
    • How to Backup Patterson Eaglesoft Dental Software
    • Hyper-V Virtual Machine Backup Walkthrough
    • Storage Vault Usage Report
    • Linux Installation Guide (Debian, Ubuntu)
    • Two-Factor Authentication for Backup Accounts
    • Securing your Backup against Ransomware
    • How to move a backup to a new computer
  • Documentation
    • Add and Rename Storage Vaults
    • Available Storage Locations
    • How to Run Manual Backup
    • Backing up Windows Network Shares and UNC Paths
    • Browse Job History
    • Cancel a Running Backup Job
    • Commands
    • Backup Report Email Address
    • Custom Email Reports
    • Deleting a Protected Item
    • Disk Image Backup
    • eazyBackup Software Structure
    • Error “Access to the cloud file is denied” backing up OneDrive
    • Retention Concept
    • Confirm EFS keys are Exported (Windows EFS)
    • Data Encryption – Understanding Our AES-256 Encryption & Key Management
    • eazyBackup Chunking Overview
    • eazyBackup Chunking and Deduplication
    • Storage Vaults
    • Re-scan Unchanged Files
    • Required URLs and Ports for eazyBackup
    • Setting up a New Backup Account (license) in My Dashboard
    • Before and After Commands
    • eazyBackup Hotfix Install
    • Default File / Folder Exclusions From Backup
    • Restore from Deleted Protected Item
    • Random Job Delay – Protected Item Schedule
    • Copy a Protected Item Configuration to New Device
    • Manage Vaults on Protected Items – Add/Remove/Update
    • How to Remove a Registered Device
    • Retention Configuration and Cleanup
    • macOS Installation
    • Windows Installation
    • Linux (Other Distribution)
    • Linux (Red Hat Enterprise Linux (RHEL), CentOS)
    • Linux NAS (Synology, QNAP)
    • “Application-Aware Writer” Backups
    • “Microsoft Exchange Server” Backup
    • “Microsoft Hyper-V” Backup
    • “Microsoft SQL Server” Backup
    • “MySQL” Backup
    • “Program Output” items
    • “Windows Server System State” Backup
    • “Windows System Backup”
    • Silent installation for RMM (Windows advanced)
    • Microsoft 365 Backup
    • VMware vSphere Backup
  • Troubleshooting
    • Cannot proceed – another task needs to finish using the Storage Vault first
    • Change of hardware causes registration dialog to appear
    • Diagnosing Slow Backup Jobs
    • Error “EFS-encrypted files may be unusable once restored”
    • Error “Media is write protected” backing up OneDrive with VSS
    • Error “operation not permitted” macOS
    • Error “The target path ‘X:\WindowsImageBackup’ already exists – please safely remove this direct...
    • Error backing up item exit status 3 Couldn’t create virtual device set: Unknown error 0x80770005
    • Found packs in index but not appearing on disk. Reindex needed
    • Inactive / Abandoned “Running” Jobs
    • Lost connection to local service
    • Lstat: CreateFile \\?\UNC\ backup: Access is denied.
    • Mount path conflict: Can’t mount path inside real directory
    • OneDrive error “The tag present in the reparse point buffer is invalid”
    • Out of memory
    • Shared Memory Provider: Could not open a connection to SQL Server
    • VSS Error: Device is not ready
    • VSS Error: Couldn’t take snapshot. The shadow copy provider had an unexpected error while trying ...
    • Windows Backup encountered an error when writing data to the backup target.
    • Error “Access is denied” when backing up files and folders on Windows
    • Error “local error: tls: record overflow”
    • Microsoft SQL Server backup encountered a VDI error
    • Network Connectivity Errors
    • How to Locate All EFS Encrypted Files for Windows 10 and Server
    • Couldn’t save folder details: fs.TempFile: Access is denied
    • Couldn’t save Office 365 data for account – The requested user is invalid
    • WARNING Data error (cyclic redundancy check) occurred inside byte range
    • Set-Disk : Access Denied During Disk Image Backup
    • The System State encountered a problem: exit status 0xfffffffc
    • Runtime: VirtualAlloc of xx bytes failed with errno=1455 fatal error: out of memory
    • Disk Image Backup – Checking if device is ready: DeviceIoControl: The request could not be performed
    • Checking if device xx is ready: DeviceIoControl: The request failed due to a fatal device hardware..
    • x509 Certificate has expired or is not yet valid
    • Couldn’t load tree/xyz for subdirectory: tree/xyz not present in any index
    • Optimizing snapshot: not present in any index
    • Reading subdirectories of – Open: /Files/Documents/ operation not permitted
    • file truncated (expected xxxx bytes, got 0)
    • WARNING: Node (xxxx) filename.ext’ collision at position xxxx
    • How to easily find disks with read / write errors in Windows
    • Multiple connections to a server or shared resource error
    • Application failed to start because no Qt platform plugin could be initialized
    • OneDrive The cloud operation is not supported on a read-only volume
    • Hyper-V Error: Backing up exit status 1 (skipping)
  • FAQs
    • Account Devices and Billing
    • How can I restore my files to a new computer?
    • How to reset a backup account password
    • Can’t login to eazyBackup – Login information doesn’t work
    • Cloud Storage and Online Backup Service for Protected Health Information
    • How to cancel your eazyBackup subscription
  • eazyBackup Rebranding
    • Backup Client and Control Panel Branding
    • White Label Email Configuration
  • e3 Object Storage
    • e3 Object Storage Pricing FAQs
    • Manage Billing
    • Delete Account
    • How to configure QNAP Hybrid Backup Sync to S3 Compatible Object Storage
    • How to Use Arq Backup with eazyBackup e3 Object Storage
    • How to use Synology Hyper Backup with eazyBackup e3 Object Storage
    • How to use Duplicati with eazyBackup e3 Object Storage
    • How to use rclone with eazyBackup e3 S3 Compatible Object Storage
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On this page
  • Arguments
  • Optional arguments
  • RMM Deployment Examples

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  1. Documentation

Silent installation for RMM (Windows advanced)

eazyBackup allows you to install and configure the software silently, by running the following example via your remote management software. Silent installations must be started by running from the installer directory. Incorrect quotations may result in errors.

Arguments

Account username and password

/CONFIGURE=user:password

Silent install

/S

For example:

Command Prompt:

 install.exe /S /CONFIGURE=user:password PowerShell Start-Process -Wait .

PowerShell:

Start-Process -Wait .\install.exe -ArgumentList "/S /CONFIGURE=user:password"

If you make a mistake with the username/password prompt, you can run the following command to re-enter your login details:

cd "C:\Program Files\eazyBackup"; echo "USERnPASSWORD" | .\backup-tool.exe login prompt 

Please take care with the n character separating the username and password.

Optional arguments

Disable shortcuts

eazyBackup allows you to disable the software shortcuts during the silent installation, by adding the command-line argument /SHORTCUT=disable.

For example, if you want to install and have no shortcuts created, you can run the following command.

Command Prompt:

install.exe /S /SHORTCUT=disable

PowerShell

Start-Process -Wait .\install.exe -ArgumentList "/S /SHORTCUT=disable"

Disable tray icon

eazyBackup allows you to disable the tray icon during the silent installation, by adding the argument.

/TRAYICON=disable.

Log on backup.delegate service as Local System account

eazyBackup allows you to explicitly have the background service backup.delegate log on as the Local System account during the silent installation with the following argument.

/ISLOCALSYSTEM=yes

RMM Deployment Examples

Silent install example for a single user

$dlPath = "C:\TEMP"
$serverURL = "https://csw.eazybackup.ca"
$installFile = "$dlPath\install.exe"

if (-not (Test-Path $dlPath)) {
    mkdir $dlPath
}

# Set location to the download path
Set-Location $dlPath

# Download our installer
Invoke-WebRequest -Uri "$($serverURL)/dl/1" -OutFile $installFile

# Verify the installer file exists and is not empty
if (-not (Test-Path $installFile) -or (Get-Item $installFile).Length -eq 0) {
    Write-Error "The file was not downloaded correctly."
    exit 1
}

# Start the silent install
Start-Process -Wait -FilePath $installFile -ArgumentList "/S /CONFIGURE=myusername:mypassword"

# Perform clean up 
Remove-Item -Path $installFile

Silent install with RMM software

In this example the script accepts username and password as parameters, which could be supplied by your RMM software:

To dynamically replace the "username" in the Start-Process command for each user, when running the script from RMM software, you can pass parameters from the RMM system to the script at runtime.

PowerShell

param (
    [string]$username,
    [string]$password
)

$dlPath = "C:\TEMP"
$serverURL = "https://csw.eazybackup.ca"
$installFile = "$dlPath\install.exe"

if (-not (Test-Path $dlPath)) {
    mkdir $dlPath
}

# Set location to the download path
Set-Location $dlPath

# Download our installer
Invoke-WebRequest -Uri "$($serverURL)/dl/1" -OutFile $installFile

# Verify the installer file exists and is not empty
if (-not (Test-Path $installFile) -or (Get-Item $installFile).Length -eq 0) {
    Write-Error "The file was not downloaded correctly."
    exit 1
}

# Build the argument list with the user and password
$arguments = "/S /CONFIGURE=$username:$password"

# Start the silent install
Start-Process -Wait -FilePath $installFile -ArgumentList $arguments

# Perform clean up 
Remove-Item -Path $installFile

Most RMM software should allow you to pass values for username and password when you execute the script.

  • Direct Input in the RMM Software: If your RMM supports passing parameters to PowerShell scripts (Kaseya, Datto, N-able), you can pass username and password as arguments when running the script.

  • Using Variables: If your RMM software stores user-specific data (like usernames or passwords), you can substitute them into the script as variables at runtime.

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Last updated 6 months ago

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