> For the complete documentation index, see [llms.txt](https://docs.eazybackup.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eazybackup.com/faqs/how-to-cancel-your-eazybackup-subscription.md).

# How to cancel your eazyBackup subscription

Follow these steps to cancel billing for a backup plan and delete your data from our service.&#x20;

1. Log in to the client area: <https://accounts.eazybackup.ca/>
2. From the eazyBackup menu, select 'My Services'

<figure><img src="/files/9tI8L0Gut3vp7ZYi5NPN" alt="" width="157"><figcaption></figcaption></figure>

3. Click on the Username of the account you want to cancel.&#x20;

<figure><img src="/files/grgG1ZpbcKQ5ID2i2QmO" alt="" width="375"><figcaption></figcaption></figure>

4. Click the 'Actions' button and select 'Cancel Service'

<figure><img src="/files/vachpz0rj7ol9sbV79Qq" alt="" width="375"><figcaption></figcaption></figure>

5. From the confirmation page, select the Removal Type you prefer, either at the end of your billing period or immediate.&#x20;

{% hint style="warning" %}
If you select Immediate removal, your acount will be removed and data will be deleted with no possibility of recovery.&#x20;
{% endhint %}

***

[eazyBackup](https://eazybackup.com)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.eazybackup.com/faqs/how-to-cancel-your-eazybackup-subscription.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
