eazyBackup Knowledge Base
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  • eazyBackup Knowledge Base
  • Guides
    • Getting Started Guide
    • Creating Protected Items
    • How to Backup Windows Network Shares and UNC Paths
    • How to Restore Files and Folders
    • Disk Image Backup Guide
    • Disk Image Backup Restore Guide
    • How to backup to a local storage vault (External or Internal Hard Drive)
    • Microsoft 365 Cloud Backup Guide
    • Microsoft 365 Cloud Backup Restore
    • Seed Load Walkthrough
    • eazyBackup Control Panel
    • Delete backup snapshots to reduce Storage Vault size
    • Kroll Pharmacy Management Database Backup
    • How to Backup Dentrix Database to the Cloud
    • How to Backup Patterson Eaglesoft Dental Software
    • Hyper-V Virtual Machine Backup Walkthrough
    • Storage Vault Usage Report
    • Linux Installation Guide (Debian, Ubuntu)
    • Two-Factor Authentication for Backup Accounts
    • Securing your Backup against Ransomware
    • How to move a backup to a new computer
  • Documentation
    • Add and Rename Storage Vaults
    • Available Storage Locations
    • How to Run Manual Backup
    • Backing up Windows Network Shares and UNC Paths
    • Browse Job History
    • Cancel a Running Backup Job
    • Commands
    • Backup Report Email Address
    • Custom Email Reports
    • Deleting a Protected Item
    • Disk Image Backup
    • eazyBackup Software Structure
    • Error “Access to the cloud file is denied” backing up OneDrive
    • Retention Concept
    • Confirm EFS keys are Exported (Windows EFS)
    • Data Encryption – Understanding Our AES-256 Encryption & Key Management
    • eazyBackup Chunking Overview
    • eazyBackup Chunking and Deduplication
    • Storage Vaults
    • Re-scan Unchanged Files
    • Required URLs and Ports for eazyBackup
    • Setting up a New Backup Account (license) in My Dashboard
    • Before and After Commands
    • eazyBackup Hotfix Install
    • Default File / Folder Exclusions From Backup
    • Restore from Deleted Protected Item
    • Random Job Delay – Protected Item Schedule
    • Copy a Protected Item Configuration to New Device
    • Manage Vaults on Protected Items – Add/Remove/Update
    • How to Remove a Registered Device
    • Retention Configuration and Cleanup
    • macOS Installation
    • Windows Installation
    • Linux (Other Distribution)
    • Linux (Red Hat Enterprise Linux (RHEL), CentOS)
    • Linux NAS (Synology, QNAP)
    • “Application-Aware Writer” Backups
    • “Microsoft Exchange Server” Backup
    • “Microsoft Hyper-V” Backup
    • “Microsoft SQL Server” Backup
    • “MySQL” Backup
    • “Program Output” items
    • “Windows Server System State” Backup
    • “Windows System Backup”
    • Silent installation for RMM (Windows advanced)
    • Microsoft 365 Backup
    • VMware vSphere Backup
  • Troubleshooting
    • Cannot proceed – another task needs to finish using the Storage Vault first
    • Change of hardware causes registration dialog to appear
    • Diagnosing Slow Backup Jobs
    • Error “EFS-encrypted files may be unusable once restored”
    • Error “Media is write protected” backing up OneDrive with VSS
    • Error “operation not permitted” macOS
    • Error “The target path ‘X:\WindowsImageBackup’ already exists – please safely remove this direct...
    • Error backing up item exit status 3 Couldn’t create virtual device set: Unknown error 0x80770005
    • Found packs in index but not appearing on disk. Reindex needed
    • Inactive / Abandoned “Running” Jobs
    • Lost connection to local service
    • Lstat: CreateFile \\?\UNC\ backup: Access is denied.
    • Mount path conflict: Can’t mount path inside real directory
    • OneDrive error “The tag present in the reparse point buffer is invalid”
    • Out of memory
    • Shared Memory Provider: Could not open a connection to SQL Server
    • VSS Error: Device is not ready
    • VSS Error: Couldn’t take snapshot. The shadow copy provider had an unexpected error while trying ...
    • Windows Backup encountered an error when writing data to the backup target.
    • Error “Access is denied” when backing up files and folders on Windows
    • Error “local error: tls: record overflow”
    • Microsoft SQL Server backup encountered a VDI error
    • Network Connectivity Errors
    • How to Locate All EFS Encrypted Files for Windows 10 and Server
    • Couldn’t save folder details: fs.TempFile: Access is denied
    • Couldn’t save Office 365 data for account – The requested user is invalid
    • WARNING Data error (cyclic redundancy check) occurred inside byte range
    • Set-Disk : Access Denied During Disk Image Backup
    • The System State encountered a problem: exit status 0xfffffffc
    • Runtime: VirtualAlloc of xx bytes failed with errno=1455 fatal error: out of memory
    • Disk Image Backup – Checking if device is ready: DeviceIoControl: The request could not be performed
    • Checking if device xx is ready: DeviceIoControl: The request failed due to a fatal device hardware..
    • x509 Certificate has expired or is not yet valid
    • Couldn’t load tree/xyz for subdirectory: tree/xyz not present in any index
    • Optimizing snapshot: not present in any index
    • Reading subdirectories of – Open: /Files/Documents/ operation not permitted
    • file truncated (expected xxxx bytes, got 0)
    • WARNING: Node (xxxx) filename.ext’ collision at position xxxx
    • How to easily find disks with read / write errors in Windows
    • Multiple connections to a server or shared resource error
    • Application failed to start because no Qt platform plugin could be initialized
    • OneDrive The cloud operation is not supported on a read-only volume
    • Hyper-V Error: Backing up exit status 1 (skipping)
  • FAQs
    • Account Devices and Billing
    • How can I restore my files to a new computer?
    • How to reset a backup account password
    • Can’t login to eazyBackup – Login information doesn’t work
    • Cloud Storage and Online Backup Service for Protected Health Information
    • How to cancel your eazyBackup subscription
  • eazyBackup Rebranding
    • Backup Client and Control Panel Branding
    • White Label Email Configuration
  • e3 Object Storage
    • e3 Object Storage Pricing FAQs
    • Manage Billing
    • Delete Account
    • How to configure QNAP Hybrid Backup Sync to S3 Compatible Object Storage
    • How to Use Arq Backup with eazyBackup e3 Object Storage
    • How to use Synology Hyper Backup with eazyBackup e3 Object Storage
    • How to use Duplicati with eazyBackup e3 Object Storage
    • How to use rclone with eazyBackup e3 S3 Compatible Object Storage
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  • Local Path
  • SFTP
  • FTP
  • Amazon S3
  • Google Cloud Storage
  • S3-compatible
  • Azure Blob Storage

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  1. Documentation

Available Storage Locations

PreviousAdd and Rename Storage VaultsNextHow to Run Manual Backup

Last updated 10 months ago

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