How to reset a backup account password

Backup account passwords are managed independently from the website client area password and each backup account can have it's password.

If you forget or lose the backup account password, you can reset it within the client area.

  • Log in to the eazyBackup client area.

  • From the eazyBackup menu select 'Dashboard'

  • Select the 'Users' tab from the Dashboard page

  • Select the account Username that requires the password reset

  • From the User profile tab, click the "Actions" button and select 'Reset Password'

Type and confirm your new password, optionally use the Generate Password option. Create a strong random password for your account.

When you are finished click Save Changes.


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