> For the complete documentation index, see [llms.txt](https://docs.eazybackup.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eazybackup.com/faqs/how-to-reset-a-backup-account-password.md).

# How to reset a backup account password

Backup account passwords are managed independently from the website client area password and each backup account can have it's password.&#x20;

If you forget or lose the backup account password, you can reset it within the [client area](https://accounts.eazybackup.ca).

* Log in to the eazyBackup [client area](https://eazybackup.com/accounts/clientarea.php).
* From the eazyBackup menu select 'Dashboard'
* Select the 'Users' tab from the Dashboard page
* Select the account Username that requires the password reset
* From the User profile tab, click the "Actions" button and select 'Reset Password'

<figure><img src="/files/Yf7bw3tAdrscDTsLZ5SU" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/JfPfH60PFToBimrQutGw" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/RqU4wisbRg4NgbnRms65" alt=""><figcaption></figcaption></figure>

Type and confirm your new password, optionally use the **Generate Password** option. Create a strong random password for your account.&#x20;

When you are finished click **Save Changes.**

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[eazyBackup](https://eazybackup.com)
