# How to reset a backup account password

Backup account passwords are managed independently from the website client area password and each backup account can have it's password.&#x20;

If you forget or lose the backup account password, you can reset it within the [client area](https://accounts.eazybackup.ca).

* Log in to the eazyBackup [client area](https://eazybackup.com/accounts/clientarea.php).
* From the eazyBackup menu select 'Dashboard'
* Select the 'Users' tab from the Dashboard page
* Select the account Username that requires the password reset
* From the User profile tab, click the "Actions" button and select 'Reset Password'

<figure><img src="https://2026595258-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSvHh4wgiJn6bl81UXqVT%2Fuploads%2FPTzL5jzRBrvHJLUeBjer%2Fpassword_reset_step_1.png?alt=media&#x26;token=bf8d1a5b-c7b4-423a-8427-46a315ecfa86" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2026595258-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSvHh4wgiJn6bl81UXqVT%2Fuploads%2FDV7i1nZcHoBM6B4tUXJI%2Fpassword_reset_step_2.png?alt=media&#x26;token=8de73d67-9bb0-43bf-9412-700b68ba4cea" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2026595258-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSvHh4wgiJn6bl81UXqVT%2Fuploads%2FOxliy0pJEUOOR7IQM4up%2Fpassword_reset_step_3.png?alt=media&#x26;token=08b77613-8d3c-4673-ae94-a8519009c299" alt=""><figcaption></figcaption></figure>

Type and confirm your new password, optionally use the **Generate Password** option. Create a strong random password for your account.&#x20;

When you are finished click **Save Changes.**

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[eazyBackup](https://eazybackup.com)
