How to reset a backup account password

Backup account passwords are managed independantly from the website client area password and each backup account can have it's password.

If you forget or lose the backup account password, you can reset it within the client area.

• Navigate to the client area.

• From the eazyBackup menu select 'My Services'

• Select the 'Backup Services' tab

• Select the account Username to reveal additional options

• Click the "Actions" button for the account that requires the password change.

• Select Reset Password.

Type and confirm your new password, optionally use the Generate Password option. Create a strong random password for your account.

When you are finished click Save Changes.

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