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    • Cannot proceed – another task needs to finish using the Storage Vault first
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    • Error “EFS-encrypted files may be unusable once restored”
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    • Error backing up item exit status 3 Couldn’t create virtual device set: Unknown error 0x80770005
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    • VSS Error: Couldn’t take snapshot. The shadow copy provider had an unexpected error while trying ...
    • Windows Backup encountered an error when writing data to the backup target.
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    • How to Locate All EFS Encrypted Files for Windows 10 and Server
    • Couldn’t save folder details: fs.TempFile: Access is denied
    • Couldn’t save Office 365 data for account – The requested user is invalid
    • WARNING Data error (cyclic redundancy check) occurred inside byte range
    • Set-Disk : Access Denied During Disk Image Backup
    • The System State encountered a problem: exit status 0xfffffffc
    • Runtime: VirtualAlloc of xx bytes failed with errno=1455 fatal error: out of memory
    • Disk Image Backup – Checking if device is ready: DeviceIoControl: The request could not be performed
    • Checking if device xx is ready: DeviceIoControl: The request failed due to a fatal device hardware..
    • x509 Certificate has expired or is not yet valid
    • Couldn’t load tree/xyz for subdirectory: tree/xyz not present in any index
    • Optimizing snapshot: not present in any index
    • Reading subdirectories of – Open: /Files/Documents/ operation not permitted
    • file truncated (expected xxxx bytes, got 0)
    • WARNING: Node (xxxx) filename.ext’ collision at position xxxx
    • How to easily find disks with read / write errors in Windows
    • Multiple connections to a server or shared resource error
    • Application failed to start because no Qt platform plugin could be initialized
    • OneDrive The cloud operation is not supported on a read-only volume
    • Hyper-V Error: Backing up exit status 1 (skipping)
  • FAQs
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  • e3 Object Storage
    • e3 Object Storage Pricing FAQs
    • Manage Billing
    • Delete Account
    • How to configure QNAP Hybrid Backup Sync to S3 Compatible Object Storage
    • How to Use Arq Backup with eazyBackup e3 Object Storage
    • How to use Synology Hyper Backup with eazyBackup e3 Object Storage
    • How to use Duplicati with eazyBackup e3 Object Storage
    • How to use rclone with eazyBackup e3 S3 Compatible Object Storage
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  1. e3 Object Storage

How to use Synology Hyper Backup with eazyBackup e3 Object Storage

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Last updated 1 month ago

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Backing up your data with Synology Hyper Backup to our S3 compatible object storage is simple and secure. We will walk you through the steps to configure Hyper Backup to store encrypted backups directly in your e3 cloud storage bucket.

What You’ll Need

Before we begin, you will need the following:

  • Start a free eazyBackup e3 trial

  • Your S3 access key and secret key

  • The endpoint URL

  • The bucket name you’ll use for backups

  • Locate or install the Hyper Backup app on your Synology NAS

  1. Start a free trial of the eazyBackup e3 object storage service.

  2. Login to the eazyBackup Dashboard. From the eazyBackup menu, select e3 Object Storage -> Buckets.

  1. Create a new bucket that will be used to store your backup data.

Choose the type of bucket for your backup, you can optionally enable Versioning or Object Locking on the new bucket. The use of Versioning is highly reccomended to help protect your backup agaist ransomeware threats.

  1. Once you have created backup to store your backup data, open the Hyper Backup app on your Synology NAS.

  1. When prompted to select the Backup Type, choose 'Folders and Packages'.

  1. Next, select the destination for your backup. Scroll down and locate the 'S3 Storage' cloud service. Clck Next to continue.

Configure the backup destination with the following settings:

  • S3 Server: Custom Server URL

  • Server address: Enter the service address, you can find your service address on the 'Access Keys' page of our storage dashboard.

  • Signature Version: V4

  • Request Style: Path-Style

  • Access Key / Secret Key: Copy your Access key and Secret key from the 'Access Keys' page of our storage dashboard.

  • Bucket name: If you have correctly configured the server address and access keys, you should be able to click on the 'Bucket name' field to retreive a list of buckets from your storage account. Select the bucket name you created back in step 3.

  • Once all the fields are filled in, click Next to continue.

  1. Select the data you would like included in your backup, click Next to continue when you are done.

  1. Configure a schedule for your backup. Typically, you will want ot run your backup outside of normal business hours. Give the task a name and choose a time of day to start the backup. If you want to encrypt your backup data before it's transmitted your bucket, check the box to enable the 'Client-side- encryption.

Carefully read the notice regarding data encryption. Save your encryption key somewhere safe, you will not be able to restore your data without the encryption key.

Store the key securely, if a ransomware attacker gains access to the Hyper Backup encryption key, the consequences can be serious. An attacker that gains access to the key will be able to read and steal backup data. In addition, they will may be able to Delete or corrupt backup data, making recovery impossible.

  1. Configure the retention settings for your backup. Enter the number of backup versions you would like to keep. If you selected a daily backup schedule, 30 versions will retain 30 days of backup jobs.

  • Set the number of versions to meet your retention needs.

  • Keep in mind that each backup version will consume a small amount of additional storage.

  • Click Next when you are done.

  1. Review the summary of your new backup. Click 'Done' to save the backup job.

  1. After your your first backup has completed, you can check that your e3 bucket contains the backup data. The files will be encrypted and you will not be able to verify individual files, but you check check the size and contents of the bucket.

  • From our Dashboard, visit the 'Bucket's page, here you will be able to view the size of the bucket.

  • Click the 'Browse' button to explore the contents of the bucket