# eazyBackup Hotfix Install

Hotfixes are normally released with a replacement `backup-tool` file.

### Applying backup-tool.exe hotfixes on Windows <a href="#applying-backup-toolexe-hotfixes-on-windows" id="applying-backup-toolexe-hotfixes-on-windows"></a>

1. Exit the eazyBackup app from the system tray
2. Stop eazyBackup's background services
   * Use `services.msc` or Task Manager to stop the "eazyBackup (delegate service)" and "eazyBackup (elevator service)" services
3. Replace files inside `C:\Program Files\eazyBackup\backup-tool.exe` with updated version
4. Restart all stopped background services
5. Open the eazyBackup app

### Applying backup-tool hotfixes on macOS <a href="#applying-backup-tool-hotfixes-on-macos" id="applying-backup-tool-hotfixes-on-macos"></a>

1. Exit the eazyBackup app from the system taskbar
2. Stop eazyBackup's background services
   * `sudo launchctl unload /Library/LaunchDaemons/backup.delegate.plist`
   * `sudo launchctl unload /Library/LaunchDaemons/backup.elevator.plist`
3. Replace files inside `/Applications/eazyBackup.app/Contents/MacOS/backup-tool` with updated version
4. Restart all stopped background services
   * `sudo launchctl load /Library/LaunchDaemons/backup.elevator.plist`
   * `sudo launchctl load /Library/LaunchDaemons/backup.delegate.plist`
5. Restart the eazyBackup app

***

[eazyBackup](https://eazybackup.com)


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