How to Close My Account and Cancel Subscription

To close your account and delete your data from our service, log in to the client area:

  1. Select the 'Backup Accounts' -> 'Manage Accounts' option from the navigation menu.

  2. Click the "Actions" menu icon next to the backup account you wish to close.

  3. Select Delete Account from the Actions menu

  4. From the account removal page, select the Removal Type you prefer and then click the "Delete Account" button.


Last updated