# Managing Your White-Label Tenants

### Where to find your White-Label Tenants

1. Sign in to your [eazyBackup client area](https://accounts.eazybackup.ca/).
2. Open **Partner Hub → White-label Tenants**. You will see a searchable list of every tenant you have created. Columns include **Fully Qualified Domain Name (FQDN)**, **Custom domain**, **Status**, and **Created date**. WHITE-LABEL

### What the columns tell you

* **FQDN:** The tenant’s service address on the `obcbackup.com` domain (for example, `abcd1234.obcbackup.com`).
* **Custom domain:** If you attached your own subdomain (for example, `backup.acme.com`), it appears here after verification.
* **Status:** Current state of the tenant. Typical states you may see:
  * **queued / building** – provisioning is in progress, step-by-step.
  * **active** – tenant is ready for use.
  * **failed** – a provisioning step needs attention (for example, DNS or missing images).
  * **suspended** – access is restricted.
  * **removing** – teardown in progress.&#x20;

Tip: Use the list’s **search, filters, sort headers, and pagination** to zero in on a tenant fast.

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### Managing a tenant

Click the **Manage** button on any row to open a slide-over panel with quick actions for that tenant:

1. **Manage Branding** – Update names, colors, and images for the desktop client and control panel. Your client-area **Download** menu automatically adopts your product name and accent color.&#x20;
2. **Registration Page** – Configure your public sign-up flow and (optionally) attach a signup domain.&#x20;
3. **Create Backup Account** – Place an order for a new backup account that will be provisioned inside this tenant. *(This allows you to add users without sending them through the public registration page.)*

### Common tasks

* **Check or change branding**\
  Open **Manage Branding**, adjust names/colors, and upload assets (logo, header image, icons).&#x20;
* **Attach or verify a custom domain**\
  From the branding/hostname area, enter your subdomain, click **Check DNS**, then **Attach Domain** to trigger certificate issuance and HTTPS. Status (for example, *pending dns → verified*) and certificate expiry are shown here.&#x20;
* **Enable public sign-ups**\
  Open **Registration Page** to choose the product/promo/payment settings, and configure your page content. New sign-ups on your registration page are created as Users under that tenant. Each new User created will add a new backup plan for that User to your account.&#x20;
