# eazyBackup Knowledge Base

## eazyBackup Knowledge Base

- [eazyBackup Knowledge Base](https://docs.eazybackup.com/eazybackup-knowledge-base.md)
- [Guides](https://docs.eazybackup.com/guides.md)
- [Getting Started Guide](https://docs.eazybackup.com/guides/getting-started-guide.md)
- [Creating Protected Items](https://docs.eazybackup.com/guides/creating-protected-items.md)
- [How to Backup Windows Network Shares and UNC Paths](https://docs.eazybackup.com/guides/how-to-backup-windows-network-shares-and-unc-paths.md)
- [How to Restore Files and Folders](https://docs.eazybackup.com/guides/how-to-restore-files-and-folders.md)
- [Disk Image Backup Guide](https://docs.eazybackup.com/guides/disk-image-backup-guide.md)
- [Disk Image Backup Restore Guide](https://docs.eazybackup.com/guides/disk-image-backup-restore-guide.md)
- [How to backup to a local storage vault (External or Internal Hard Drive)](https://docs.eazybackup.com/guides/how-to-backup-to-a-local-storage-vault-external-or-internal-hard-drive.md)
- [Microsoft 365 Cloud Backup Guide](https://docs.eazybackup.com/guides/microsoft-365-cloud-backup-guide.md)
- [Microsoft 365 Cloud Backup Restore](https://docs.eazybackup.com/guides/microsoft-365-cloud-backup-restore.md)
- [Seed Load Walk through](https://docs.eazybackup.com/guides/seed-load-walk-through.md)
- [eazyBackup Control Panel](https://docs.eazybackup.com/guides/eazybackup-control-panel.md)
- [Delete backup snapshots to reduce Storage Vault size](https://docs.eazybackup.com/guides/delete-backup-snapshots-to-reduce-storage-vault-size.md)
- [Kroll Pharmacy Management Database Backup](https://docs.eazybackup.com/guides/kroll-pharmacy-management-database-backup.md)
- [How to Backup Dentrix Database to the Cloud](https://docs.eazybackup.com/guides/how-to-backup-dentrix-database-to-the-cloud.md)
- [How to Backup Patterson Eaglesoft Dental Software](https://docs.eazybackup.com/guides/how-to-backup-patterson-eaglesoft-dental-software.md)
- [Hyper-V Virtual Machine Backup Walkthrough](https://docs.eazybackup.com/guides/hyper-v-virtual-machine-backup-walkthrough.md)
- [Storage Vault Usage Report](https://docs.eazybackup.com/guides/storage-vault-usage-report.md)
- [Linux Installation Guide (Debian, Ubuntu)](https://docs.eazybackup.com/guides/linux-installation-guide-debian-ubuntu.md)
- [Two-Factor Authentication for Backup Accounts](https://docs.eazybackup.com/guides/two-factor-authentication-for-backup-accounts.md)
- [Securing your Backup against Ransomware](https://docs.eazybackup.com/guides/securing-your-backup-against-ransomware.md)
- [How to move your backup to a new computer](https://docs.eazybackup.com/guides/how-to-move-your-backup-to-a-new-computer.md)
- [How to Enable Immediate Retention Cleanup](https://docs.eazybackup.com/guides/how-to-enable-immediate-retention-cleanup.md)
- [Proxmox VE Backup](https://docs.eazybackup.com/guides/proxmox-ve-backup.md)
- [e3 Cloud Backup](https://docs.eazybackup.com/guides/e3-cloud-backup.md)
- [Documentation](https://docs.eazybackup.com/documentation.md)
- [Add and Rename Storage Vaults](https://docs.eazybackup.com/documentation/add-and-rename-storage-vaults.md)
- [Available Storage Locations](https://docs.eazybackup.com/documentation/available-storage-locations.md)
- [How to Run Manual Backup](https://docs.eazybackup.com/documentation/how-to-run-manual-backup.md)
- [Backing up Windows Network Shares and UNC Paths](https://docs.eazybackup.com/documentation/backing-up-windows-network-shares-and-unc-paths.md)
- [Browse Job History](https://docs.eazybackup.com/documentation/browse-job-history.md)
- [Cancel a Running Backup Job](https://docs.eazybackup.com/documentation/cancel-a-running-backup-job.md)
- [Commands](https://docs.eazybackup.com/documentation/commands.md)
- [Backup Report Email Address](https://docs.eazybackup.com/documentation/backup-report-email-address.md)
- [Custom Email Reports](https://docs.eazybackup.com/documentation/custom-email-reports.md)
- [Deleting a Protected Item](https://docs.eazybackup.com/documentation/deleting-a-protected-item.md)
- [Disk Image Backup](https://docs.eazybackup.com/documentation/disk-image-backup.md)
- [eazyBackup Software Structure](https://docs.eazybackup.com/documentation/eazybackup-software-structure.md)
- [Error “Access to the cloud file is denied” backing up OneDrive](https://docs.eazybackup.com/documentation/error-access-to-the-cloud-file-is-denied-backing-up-onedrive.md)
- [Retention Concept](https://docs.eazybackup.com/documentation/retention-concept.md)
- [Confirm EFS keys are Exported (Windows EFS)](https://docs.eazybackup.com/documentation/confirm-efs-keys-are-exported-windows-efs.md)
- [Data Encryption – Understanding Our AES-256 Encryption & Key Management](https://docs.eazybackup.com/documentation/data-encryption-understanding-our-aes-256-encryption-and-key-management.md)
- [eazyBackup Chunking Overview](https://docs.eazybackup.com/documentation/eazybackup-chunking-overview.md)
- [eazyBackup Chunking and Deduplication](https://docs.eazybackup.com/documentation/eazybackup-chunking-and-deduplication.md)
- [Storage Vaults](https://docs.eazybackup.com/documentation/storage-vaults.md)
- [Re-scan Unchanged Files](https://docs.eazybackup.com/documentation/re-scan-unchanged-files.md)
- [Required URLs and Ports for eazyBackup](https://docs.eazybackup.com/documentation/required-urls-and-ports-for-eazybackup.md)
- [Setting up a New Backup Account (license) in My Dashboard](https://docs.eazybackup.com/documentation/setting-up-a-new-backup-account-license-in-my-dashboard.md)
- [Before and After Commands](https://docs.eazybackup.com/documentation/before-and-after-commands.md)
- [eazyBackup Hotfix Install](https://docs.eazybackup.com/documentation/eazybackup-hotfix-install.md)
- [Default File / Folder Exclusions From Backup](https://docs.eazybackup.com/documentation/default-file-folder-exclusions-from-backup.md)
- [Restore from Deleted Protected Item](https://docs.eazybackup.com/documentation/restore-from-deleted-protected-item.md)
- [Random Job Delay – Protected Item Schedule](https://docs.eazybackup.com/documentation/random-job-delay-protected-item-schedule.md)
- [Copy a Protected Item Configuration to New Device](https://docs.eazybackup.com/documentation/copy-a-protected-item-configuration-to-new-device.md)
- [Manage Vaults on Protected Items – Add/Remove/Update](https://docs.eazybackup.com/documentation/manage-vaults-on-protected-items-add-remove-update.md)
- [How to Remove a Registered Device](https://docs.eazybackup.com/documentation/how-to-remove-a-registered-device.md)
- [Retention Configuration and Cleanup](https://docs.eazybackup.com/documentation/retention-configuration-and-cleanup.md)
- [macOS Installation](https://docs.eazybackup.com/documentation/macos-installation.md)
- [Windows Installation](https://docs.eazybackup.com/documentation/windows-installation.md)
- [Linux (Other Distribution)](https://docs.eazybackup.com/documentation/linux-other-distribution.md)
- [Linux (Red Hat Enterprise Linux (RHEL), CentOS)](https://docs.eazybackup.com/documentation/linux-red-hat-enterprise-linux-rhel-centos.md)
- [Linux NAS (Synology, QNAP)](https://docs.eazybackup.com/documentation/linux-nas-synology-qnap.md)
- [“Application-Aware Writer” Backups](https://docs.eazybackup.com/documentation/application-aware-writer-backups.md)
- [“Microsoft Exchange Server” Backup](https://docs.eazybackup.com/documentation/microsoft-exchange-server-backup.md)
- [“Microsoft Hyper-V” Backup](https://docs.eazybackup.com/documentation/microsoft-hyper-v-backup.md)
- [“Microsoft SQL Server” Backup](https://docs.eazybackup.com/documentation/microsoft-sql-server-backup.md)
- [“MySQL” Backup](https://docs.eazybackup.com/documentation/mysql-backup.md)
- [“Program Output” items](https://docs.eazybackup.com/documentation/program-output-items.md)
- [“Windows Server System State” Backup](https://docs.eazybackup.com/documentation/windows-server-system-state-backup.md)
- [“Windows System Backup”](https://docs.eazybackup.com/documentation/windows-system-backup.md)
- [Silent installation for RMM (Windows advanced)](https://docs.eazybackup.com/documentation/silent-installation-for-rmm-windows-advanced.md)
- [Microsoft 365 Backup](https://docs.eazybackup.com/documentation/microsoft-365-backup.md)
- [VMware vSphere Backup](https://docs.eazybackup.com/documentation/vmware-vsphere-backup.md)
- [Granular Restore](https://docs.eazybackup.com/documentation/granular-restore.md)
- [How to Set a Storage Vault Quota](https://docs.eazybackup.com/documentation/how-to-set-a-storage-vault-quota.md)
- [Troubleshooting](https://docs.eazybackup.com/troubleshooting.md)
- [Cannot proceed – another task needs to finish using the Storage Vault first](https://docs.eazybackup.com/troubleshooting/cannot-proceed-another-task-needs-to-finish-using-the-storage-vault-first.md)
- [Change of hardware causes registration dialog to appear](https://docs.eazybackup.com/troubleshooting/change-of-hardware-causes-registration-dialog-to-appear.md)
- [Diagnosing Slow Backup Jobs](https://docs.eazybackup.com/troubleshooting/diagnosing-slow-backup-jobs.md)
- [Error “EFS-encrypted files may be unusable once restored”](https://docs.eazybackup.com/troubleshooting/error-efs-encrypted-files-may-be-unusable-once-restored.md)
- [Error “Media is write protected” backing up OneDrive with VSS](https://docs.eazybackup.com/troubleshooting/error-media-is-write-protected-backing-up-onedrive-with-vss.md)
- [Error “operation not permitted” macOS](https://docs.eazybackup.com/troubleshooting/error-operation-not-permitted-macos.md)
- [Error “The target path ‘X:\WindowsImageBackup’ already exists – please safely remove this direct...](https://docs.eazybackup.com/troubleshooting/error-the-target-path-x-windowsimagebackup-already-exists-please-safely-remove-this-direct....md)
- [Error backing up item exit status 3 Couldn’t create virtual device set: Unknown error 0x80770005](https://docs.eazybackup.com/troubleshooting/error-backing-up-item-exit-status-3-couldnt-create-virtual-device-set-unknown-error-0x80770005.md)
- [Found packs in index but not appearing on disk. Reindex needed](https://docs.eazybackup.com/troubleshooting/found-packs-in-index-but-not-appearing-on-disk.-reindex-needed.md)
- [Inactive / Abandoned “Running” Jobs](https://docs.eazybackup.com/troubleshooting/inactive-abandoned-running-jobs.md)
- [Lost connection to local service](https://docs.eazybackup.com/troubleshooting/lost-connection-to-local-service.md)
- [Lstat: CreateFile \\\\?\UNC\ backup: Access is denied.](https://docs.eazybackup.com/troubleshooting/lstat-createfile-unc-backup-access-is-denied..md)
- [Mount path conflict: Can’t mount path inside real directory](https://docs.eazybackup.com/troubleshooting/mount-path-conflict-cant-mount-path-inside-real-directory.md)
- [OneDrive error “The tag present in the reparse point buffer is invalid”](https://docs.eazybackup.com/troubleshooting/onedrive-error-the-tag-present-in-the-reparse-point-buffer-is-invalid.md)
- [Out of memory](https://docs.eazybackup.com/troubleshooting/out-of-memory.md)
- [Shared Memory Provider: Could not open a connection to SQL Server](https://docs.eazybackup.com/troubleshooting/shared-memory-provider-could-not-open-a-connection-to-sql-server.md)
- [VSS Error: Device is not ready](https://docs.eazybackup.com/troubleshooting/vss-error-device-is-not-ready.md)
- [VSS Error: Couldn’t take snapshot. The shadow copy provider had an unexpected error while trying ...](https://docs.eazybackup.com/troubleshooting/vss-error-couldnt-take-snapshot.-the-shadow-copy-provider-had-an-unexpected-error-while-trying-....md)
- [Windows Backup encountered an error when writing data to the backup target.](https://docs.eazybackup.com/troubleshooting/windows-backup-encountered-an-error-when-writing-data-to-the-backup-target..md)
- [Error “Access is denied” when backing up files and folders on Windows](https://docs.eazybackup.com/troubleshooting/error-access-is-denied-when-backing-up-files-and-folders-on-windows.md)
- [Error “local error: tls: record overflow”](https://docs.eazybackup.com/troubleshooting/error-local-error-tls-record-overflow.md)
- [Microsoft SQL Server backup encountered a VDI error](https://docs.eazybackup.com/troubleshooting/microsoft-sql-server-backup-encountered-a-vdi-error.md)
- [Troubleshooting Network Connectivity Errors](https://docs.eazybackup.com/troubleshooting/troubleshooting-network-connectivity-errors.md)
- [How to Locate All EFS Encrypted Files for Windows 10 and Server](https://docs.eazybackup.com/troubleshooting/how-to-locate-all-efs-encrypted-files-for-windows-10-and-server.md)
- [Couldn’t save folder details: fs.TempFile: Access is denied](https://docs.eazybackup.com/troubleshooting/couldnt-save-folder-details-fs.tempfile-access-is-denied.md)
- [Couldn’t save Office 365 data for account – The requested user is invalid](https://docs.eazybackup.com/troubleshooting/couldnt-save-office-365-data-for-account-the-requested-user-is-invalid.md)
- [WARNING Data error (cyclic redundancy check) occurred inside byte range](https://docs.eazybackup.com/troubleshooting/warning-data-error-cyclic-redundancy-check-occurred-inside-byte-range.md)
- [Set-Disk : Access Denied During Disk Image Backup](https://docs.eazybackup.com/troubleshooting/set-disk-access-denied-during-disk-image-backup.md)
- [The System State encountered a problem: exit status 0xfffffffc](https://docs.eazybackup.com/troubleshooting/the-system-state-encountered-a-problem-exit-status-0xfffffffc.md)
- [Runtime: VirtualAlloc of xx bytes failed with errno=1455 fatal error: out of memory](https://docs.eazybackup.com/troubleshooting/runtime-virtualalloc-of-xx-bytes-failed-with-errno-1455-fatal-error-out-of-memory.md)
- [Disk Image Backup – Checking if device is ready: DeviceIoControl: The request could not be performed](https://docs.eazybackup.com/troubleshooting/disk-image-backup-checking-if-device-is-ready-deviceiocontrol-the-request-could-not-be-performed.md)
- [Checking if device xx is ready: DeviceIoControl: The request failed due to a fatal device hardware..](https://docs.eazybackup.com/troubleshooting/checking-if-device-xx-is-ready-deviceiocontrol-the-request-failed-due-to-a-fatal-device-hardware...md)
- [x509 Certificate has expired or is not yet valid](https://docs.eazybackup.com/troubleshooting/x509-certificate-has-expired-or-is-not-yet-valid.md)
- [Couldn’t load tree/xyz for subdirectory: tree/xyz not present in any index](https://docs.eazybackup.com/troubleshooting/couldnt-load-tree-xyz-for-subdirectory-tree-xyz-not-present-in-any-index.md)
- [Optimizing snapshot: not present in any index](https://docs.eazybackup.com/troubleshooting/optimizing-snapshot-not-present-in-any-index.md)
- [Reading subdirectories of – Open: /Files/Documents/ operation not permitted](https://docs.eazybackup.com/troubleshooting/reading-subdirectories-of-open-files-documents-operation-not-permitted.md)
- [file truncated (expected xxxx bytes, got 0)](https://docs.eazybackup.com/troubleshooting/file-truncated-expected-xxxx-bytes-got-0.md)
- [WARNING: Node (xxxx) filename.ext’ collision at position xxxx](https://docs.eazybackup.com/troubleshooting/warning-node-xxxx-filename.ext-collision-at-position-xxxx.md)
- [How to easily find disks with read / write errors in Windows](https://docs.eazybackup.com/troubleshooting/how-to-easily-find-disks-with-read-write-errors-in-windows.md)
- [Multiple connections to a server or shared resource error](https://docs.eazybackup.com/troubleshooting/multiple-connections-to-a-server-or-shared-resource-error.md)
- [Application failed to start because no Qt platform plugin could be initialized](https://docs.eazybackup.com/troubleshooting/application-failed-to-start-because-no-qt-platform-plugin-could-be-initialized.md)
- [OneDrive The cloud operation is not supported on a read-only volume](https://docs.eazybackup.com/troubleshooting/onedrive-the-cloud-operation-is-not-supported-on-a-read-only-volume.md)
- [Hyper-V Error: Backing up exit status 1 (skipping)](https://docs.eazybackup.com/troubleshooting/hyper-v-error-backing-up-exit-status-1-skipping.md)
- [Troubleshooting TLS Error: "x509: certificate signed by unknown authority"](https://docs.eazybackup.com/troubleshooting/troubleshooting-tls-error-x509-certificate-signed-by-unknown-authority.md)
- [Resolving "Warning Missing" Errors for Items Removed from Disk](https://docs.eazybackup.com/troubleshooting/resolving-warning-missing-errors-for-items-removed-from-disk.md)
- [FAQs](https://docs.eazybackup.com/faqs.md)
- [Account Devices and Billing](https://docs.eazybackup.com/faqs/account-devices-and-billing.md)
- [How can I restore my files to a new computer?](https://docs.eazybackup.com/faqs/how-can-i-restore-my-files-to-a-new-computer.md)
- [How to reset a backup account password](https://docs.eazybackup.com/faqs/how-to-reset-a-backup-account-password.md)
- [Can’t login to eazyBackup – Login information doesn’t work](https://docs.eazybackup.com/faqs/cant-login-to-eazybackup-login-information-doesnt-work.md)
- [Cloud Storage and Online Backup Service for Protected Health Information](https://docs.eazybackup.com/faqs/cloud-storage-and-online-backup-service-for-protected-health-information.md)
- [How to cancel your eazyBackup subscription](https://docs.eazybackup.com/faqs/how-to-cancel-your-eazybackup-subscription.md)
- [eazyBackup White-Label](https://docs.eazybackup.com/eazybackup-white-label.md)
- [White-Label — Start Here](https://docs.eazybackup.com/eazybackup-white-label/white-label-start-here.md)
- [Create a White-Label Tenant (Branding Intake)](https://docs.eazybackup.com/eazybackup-white-label/create-a-white-label-tenant-branding-intake.md)
- [Managing Your White-Label Tenants](https://docs.eazybackup.com/eazybackup-white-label/managing-your-white-label-tenants.md)
- [Using your own domain (CNAME)](https://docs.eazybackup.com/eazybackup-white-label/using-your-own-domain-cname.md)
- [White Label Email Configuration](https://docs.eazybackup.com/eazybackup-white-label/white-label-email-configuration.md)
- [Backup Client Codesigning](https://docs.eazybackup.com/eazybackup-white-label/backup-client-codesigning.md)
- [Public Registration Page](https://docs.eazybackup.com/eazybackup-white-label/public-registration-page.md)
- [e3 Object Storage](https://docs.eazybackup.com/e3-object-storage.md)
- [e3 Object Storage Pricing FAQs](https://docs.eazybackup.com/e3-object-storage/e3-object-storage-pricing-faqs.md)
- [Manage Billing](https://docs.eazybackup.com/e3-object-storage/manage-billing.md)
- [Delete Account](https://docs.eazybackup.com/e3-object-storage/delete-account.md)
- [How to configure QNAP Hybrid Backup Sync to S3 Compatible Object Storage](https://docs.eazybackup.com/e3-object-storage/how-to-configure-qnap-hybrid-backup-sync-to-s3-compatible-object-storage.md)
- [How to Use Arq Backup with eazyBackup e3 Object Storage](https://docs.eazybackup.com/e3-object-storage/how-to-use-arq-backup-with-eazybackup-e3-object-storage.md)
- [How to use Synology Hyper Backup with eazyBackup e3 Object Storage](https://docs.eazybackup.com/e3-object-storage/how-to-use-synology-hyper-backup-with-eazybackup-e3-object-storage.md)
- [How to use Duplicati with eazyBackup e3 Object Storage](https://docs.eazybackup.com/e3-object-storage/how-to-use-duplicati-with-eazybackup-e3-object-storage.md)
- [How to use rclone with eazyBackup e3 S3 Compatible Object Storage](https://docs.eazybackup.com/e3-object-storage/how-to-use-rclone-with-eazybackup-e3-s3-compatible-object-storage.md)
- [Understanding and Creating a Basic e3 Bucket Policy](https://docs.eazybackup.com/e3-object-storage/understanding-and-creating-a-basic-e3-bucket-policy.md)
- [Creating an e3 Bucket Policy to Allow Specific File Extensions](https://docs.eazybackup.com/e3-object-storage/creating-an-e3-bucket-policy-to-allow-specific-file-extensions.md)
- [e3 Bucket Lifecycle Rules (Automatic Object Expiration)](https://docs.eazybackup.com/e3-object-storage/e3-bucket-lifecycle-rules-automatic-object-expiration.md)
- [How to Use an e3 Storage Bucket with eazyBackup](https://docs.eazybackup.com/e3-object-storage/how-to-use-an-e3-storage-bucket-with-eazybackup.md)
- [e3 Users Management](https://docs.eazybackup.com/e3-object-storage/e3-users-management.md)
- [Configure e3 Bucket Quotas](https://docs.eazybackup.com/e3-object-storage/configure-e3-bucket-quotas.md)
- [How to use AWS CLI v2 and s3cmd with e3 Object Storage](https://docs.eazybackup.com/e3-object-storage/how-to-use-aws-cli-v2-and-s3cmd-with-e3-object-storage.md)
- [Configuring Veeam Backup & Replication with eazyBackup e3 Object Storage](https://docs.eazybackup.com/e3-object-storage/configuring-veeam-backup-and-replication-with-eazybackup-e3-object-storage.md)
- [Creating an e3 Bucket Policy to Restrict Access by IP Address or Subnet](https://docs.eazybackup.com/e3-object-storage/creating-an-e3-bucket-policy-to-restrict-access-by-ip-address-or-subnet.md)
- [Microsoft 365 Cloud Backup](https://docs.eazybackup.com/microsoft-365-cloud-backup.md)
- [Setting Up Microsoft 365 Backup](https://docs.eazybackup.com/microsoft-365-cloud-backup/setting-up-microsoft-365-backup.md)
- [Editing an Existing Microsoft 365 Backup Job](https://docs.eazybackup.com/microsoft-365-cloud-backup/editing-an-existing-microsoft-365-backup-job.md)
- [Microsoft 365 Backup Billing](https://docs.eazybackup.com/microsoft-365-cloud-backup/microsoft-365-backup-billing.md)
- [e3 Cloud Backup](https://docs.eazybackup.com/e3-cloud-backup.md)
- [Getting Started with e3 Cloud-to-Cloud Backup](https://docs.eazybackup.com/e3-cloud-backup/getting-started-with-e3-cloud-to-cloud-backup.md)