How billing works
Peak storage billing, egress allowance, ingress and API pricing, and how Dashboard, Billing, and Historical Stats relate.
e3 Object Storage is billed in Canadian dollars (CAD) on a monthly cycle aligned with your client account service period.
Storage pricing
Storage
$9 per TiB / month (~$0.00878 per GiB / month)
Minimum
Usage under 1 TiB in a period is billed at the $9 monthly minimum when applicable
Peak usage billing
Storage is billed on peak usage during the billing period — the maximum stored data (GiB) recorded at any point in the period, not the average.
Example: If you store 100 GiB most of the month but spike to 120 GiB once, that month’s storage charge is based on 120 GiB.
Why peak?
Predictable reconciliation — your invoice reflects the highest capacity you needed.
Ingress, egress, and API
Ingress (upload)
Free
Egress (download)
Free up to 3× your peak storage for the billing period (same peak used for storage).
Egress above allowance
$0.00878 per GiB
API requests
Free
Peak egress allowance is tied to your monthly billing cycle and peak stored data for that cycle.
Three numbers you will see in the UI
Current Usage
Dashboard, Billing
Live stored bytes right now.
Billable Usage / peak
Billing, Historical Stats
Highest storage in the period — drives storage charges.
Current MTD Balance
Billing
Running estimated charge in CAD for the period so far.
Current MTD Balance is an estimate from metered usage; your client account invoice is the final charge.
Which page to use
How much am I storing today?
Dashboard or Billing
What peak will billing use?
Billing (Billable Usage) or Historical Stats (Peak Usage)
Ingress / egress over time?
Dashboard (short ranges), Historical Stats (periods + export)
Pay invoices / update card?
Billing in the client portal (see Billing page)
FAQs
How is peak determined?
Usage is sampled continuously. The highest GiB value in the billing period is used for storage billing.
Can I export usage history?
Yes — Historical Stats → Export (CSV). See Historical Stats.
Does each User get a separate bill?
No. All Root and User storage and transfer roll up to your e3 Object Storage service invoice.
e3 Cloud Backup on the same account?
If you also subscribe to e3 Cloud Backup, that product has separate metering. The Billing tab may show an e3 Cloud Backup Usage card when applicable — that is not object storage billing.
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