For the complete documentation index, see llms.txt. This page is also available as Markdown.

Billing page

Storage Billing in the client area: current usage, billable peak, MTD balance, and invoices in the client portal.

In e3 Object Storage, the Billing tab shows Storage Billing — usage and estimated charges for object storage. This is separate from client account invoices.

Navigation: e3 Object Storage → Billing

Storage Billing summary

Field
Meaning

Current Usage

Total stored data now (“as of” timestamp).

Billable Usage

Peak storage in the current period — basis for storage charges.

Current MTD Balance

Estimated charge in CAD month-to-date.

The header shows Current Period start and end dates.

Use the Refresh button to reload figures from the metering backend.

Transfer cards

  • Data Ingress — bytes received in the period.

  • Data Egress — bytes sent in the period.

Ingress is free. Egress billing follows How billing works.

Projected Usage may display as not available — rely on Current MTD Balance and Historical Stats for planning.

Data Storage chart

Line chart of stored bytes across the current billing period. Compare with Historical Stats for prior periods and export.

e3 Cloud Backup Usage (if shown)

If your account also has e3 Cloud Backup, an additional card may list cloud backup metrics, trial state, or suspension notices. That section bills the cloud backup product, not object storage. Object storage charges remain in the Storage Billing summary above.

Client portal payment method and invoices

Account-level billing lives outside the e3 Object Storage tabs:

Update payment details

  1. Open My Account from the client menu.

  2. Go to Payment Details.

  3. Click Add new Card (or update existing).

  4. Save your payment method and billing address.

View invoices

  1. Open Billing from the main client menu.

  2. Download invoice PDFs and review payment history.

  3. Use search by invoice number, date, or text.

Overdue notices on the Dashboard or Historical Stats may link to View invoice in the client portal.

  • How billing works — pricing and peak model.

  • Historical Stats — longer history and CSV export.