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Getting Started with e3 Cloud-to-Cloud Backup

Getting Started with e3 Cloud Backup

Overview

e3 Cloud-to-Cloud Backup is a cloud backup service that transfers data directly from a third-party cloud storage provider into your eazyBackup e3 Object Storage account — no local agent, no intermediate download, no bandwidth from your office.

Use it when you need to:

  • Migrate data from another cloud provider (AWS S3, S3-compatible storage, SFTP/SSH) into e3 Object Storage.

  • Protect an existing cloud workload with a scheduled, independent backup copy in Canadian storage.

  • Consolidate data from multiple providers into a single, predictable, always-hot destination.

Supported sources today: Amazon S3 (AWS), S3-Compatible Storage, and SFTP/SSH Server. Google Drive and Dropbox are coming soon.


Before You Begin

To use e3 Cloud Backup, you must have an e3 Object Storage account and at least one destination bucket where your cloud backups will land.

Step 1 — Create an e3 Object Storage account

  1. In the eazyBackup sidebar menu, click e3 Object Storage.

  2. If you don't already have a storage account, you'll be prompted to create one. Follow the prompts to activate your account.

Step 2 — Create a destination bucket

  1. Navigate to e3 Object Storage → Buckets → Create Bucket.

  2. Give the bucket a name you'll recognize (for example, cloudbackup).

  3. You do not need to enable versioning manually. The cloud backup engine will enable versioning automatically if your retention policy requires it.


Creating Your First Cloud Backup Job

Step 3 — Open e3 Cloud Backup

From the eazyBackup sidebar menu, click e3 Cloud Backup.

Step 4 — Add a User

Users in e3 Cloud Backup represent the backup identity that owns jobs, credentials, and reports.

  1. Click Users in the e3 Cloud Backup sidebar.

  2. Click the Add User button in the top right.

  1. Complete the Add User wizard:

    • Username — a unique identifier for this backup user.

    • Backup Type — choose one of:

      • Cloud Backup Only — S3, AWS, SFTP, Google Drive, Dropbox. (Select this for cloud-to-cloud workflows.)

      • Local Agent Backup — File, Disk Image, Windows Agent.

      • Both (Cloud + Local Agent) — full access to all backup types.

    • Email (for reports) — where job notifications will be sent.

  2. Click Create User.

Step 5 — Open the user and create a job

  1. In the User Directory, click the user row to open the user management page.

  2. Click Create Job and select Cloud Backup.


Configuring the Cloud Backup Job

Source configuration

Source Type — select the provider you're backing up from:

  • Amazon S3 (AWS)

  • S3-Compatible Storage

  • SFTP/SSH Server

  • Google Drive, Dropbox, Local Agent (Windows) — coming soon

⚠️ Use READ-ONLY access keys. Do not use access keys with write, delete, or modify permissions. Create dedicated read-only credentials specifically for backups. Write-enabled keys are not required and are not recommended.

For AWS or S3-Compatible sources, enter:

  • Region (e.g., ca-central-1)

  • Access Key ID

  • Secret Access Key

  • Bucket Name — click Load buckets to fetch the list of buckets from the remote provider, or type the bucket name manually.

  • Path/Prefix (optional) — see below.

What is a prefix?

A prefix works like a folder path inside a bucket. Object storage doesn't technically have folders — it uses prefixes on object names to simulate them. For example, if your source bucket contains invoices/2025/jan.pdf and you set the prefix to invoices/, only objects under that "folder" will be backed up. Leave it blank to back up the entire bucket.

Destination configuration

  • Destination Bucket — select the e3 bucket you created in Step 2.

  • Destination Prefix (optional) — e.g., backups/source-name/. If the prefix doesn't exist, the cloud backup engine will create it automatically.

Backup Mode

Choose how data is written to the destination:

Aspect
Sync (Incremental)
Archive (Compressed)

Strategy

Mirrors source to destination, only transferring changed files

Creates a tar+compressed stream per run, uploaded as a single archive file

File structure

Preserves source directory structure in destination

Single compressed file per run

Incremental?

Yes — only changes are transferred on subsequent runs

No — creates a full archive every run

Use case

Ongoing file synchronization and migrations

Point-in-time snapshots

⚠️ Use Archive mode with caution. Because Archive creates a full compressed copy on every run, storage usage can grow very quickly. For most workloads, Sync (Incremental) is the right choice.

Retention Policy

Choose how long backups are kept:

  • No Retention — nothing is deleted automatically.

  • Keep Last N Runs — the service queries all active cloud jobs with retention policies and automatically cleans up expired data so that only the last N runs are retained.

  • Keep for N Days — the service enables bucket versioning and applies an S3 Lifecycle Rule to the destination bucket to expire old versions after N days.

Schedule

Choose when the job should run:

  • Manual — no automatic runs; the job only runs when you click Run now.

  • Daily — runs at a specific time each day.

  • Weekly — runs on one or more selected weekdays at a specific time (multi-day selection supported).

Job Name

Give the job a descriptive name (e.g., AWS to e3 Backup) and click Create Job.


Running and Monitoring the Job

Once created, your job appears on the User Management → Jobs tab. Each job card shows the source, destination, mode, schedule, next run, and last run.

  • Automatic runs — the job will execute on the schedule you configured.

  • On-demand runs — click Run now on the job card to start a backup immediately.

From the job card you can also edit the job, pause it, view run history, delete it, or download logs.


Need Help?

If you run into issues setting up your first cloud backup job, reach out to the eazyBackup support team through the Support link in the client area sidebar.

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